636-680-9359

Emergency Network Maintenance Window

Maintenance Window Start Date & Time: October 12th, 2012 11:30 PM CT
Maintenance Window End Date & Time: October 13th, 2012 1:30 AM CT

Impact on Customers: Maximum of 15 minutes downtime

Scope of Work:
XIOLINK and Kyvon will be working in cooperation on an
emergency router configuration change. It is necessary to temporarily take
down upstream connectivity in order to complete this maintenance.
We apologize for the short notice, but this configuration must be completed
as soon as possible.

During this window, a maximum of 15 minutes of network interruption may be
experienced. Though the potential for extended downtime exists, XIOLINK and
Kyvon have carefully designed a plan for implementation of
the new configuration, and will do everything to ensure that you and your
customers feel as little impact as possible. No changes to any customer
equipment will be necessary.

Duration: 2 Hours

Please feel free to contact us with any questions or comments via our online
support form or via phone at 314-544-0011.

Thank you,

Kyvon

Maintenance Notifications and Status Updates

In our efforts to constantly improve and maintain our infrastructure, Kyvon will be completing scheduled maintenance and upgrades in our data centers. To view a list of scheduled Maintenance Windows and status updates, visit our Network Issues page.

Maintenance Window Start Date & Time: 10/3/2012 2:30AM CST

Maintenance Window End Date & Time: 10/3/2012 3:00AM CST

Impact on Customers: No impact to customers.

Data Centers: 710 N Tucker. St. Louis / 1111 Olive St. Louis

Scope of Work: In our efforts to constantly improve and maintain all of our infrastructure, we will be adding a new fiber path between the St. Louis data centers. Although the potential for downtime exists, we have carefully designed a maintenance plan, and will do everything to ensure that you and your customers feel no impact. No changes to customer equipment will be necessary.

Duration: 30 Minutes

Please feel free to contact us with any questions or comments via our online support form or via phone at 314-544-0011.

Please note: Routine Data Center Maintenance is scheduled every Wednesday evening. Please check the Network Issues Page for exact Maintenance Window times.

Kyvon Support Team.