636-680-9359

Hosted Exchange 2007 Setup

The latest installment in our “How-To“ series is a tutorial for setting up Hosted Exchange 2007. Microsoft Exchange is the world’s most used business email system and enables communication and collaboration for many of the biggest global organisations. Microsoft Exchange 2007 enhances company productivity through numerous advanced features.

Read more

What to Expect With Windows 7

windows-7-install

Windows 7 is an upcoming version of the Microsoft Windows operating system, filling PC users with hopes of a replacement for Windows Vista which was released less than three years ago. Will it fulfill the dreams of PC users everywhere or let them crash in burn, blue-screen style?

From Microsoft:

Windows 7 is the next version of the Windows client operating system. This version incorporates hundreds of improvements based on your feedback. It works the way you want: it’s responsive, reliable, and runs smoothly. It starts and shuts down faster, and is designed to make your battery last longer. Plus, it’s really easy to connect to things you care about—from people to printers. You’ll also be able to do everyday things faster, from getting around the desktop and managing open windows, to finding files and programs, and using the web. We hope you love it, because it’s got your fingerprints all over it.

I have been using Windows 7 (beta) for about three months now, and have not ran across any issues. Of course, I am running it on my Mac with parallels and find it to be much faster than Vista. I do enjoy some of the new features like minimizing and maximizing by dragging a window to the corners.

If you are running Windows Vista I do recommend that you upgrade to Windows 7 as soon as it comes out, if not only due to the speed vs. Windows Vista. I imagine that Windows Vista will become like Windows Millennium- an operating system that Microsoft should never have released.

Release candidate for Windows 7 is now available on Microsoft’s website as a free download and will expire in August 2010. Microsoft will deliver Release to Manufacturing (RTM) code to partners in the second half of July and will be available via retail outlets on Oct. 22, 2009 (convenient timing with a new version of Mac OSX coming out in September). So for all you PC fans I do believe this is a much better OS than Vista, and Microsoft may have finally come up with an upgrade from XP.

How-To Set Up Email in Thunderbird

emailThe latest installment in our “How-To“ series is a tutorial for setting up an e-mail account in Thunderbird. While utilizing the Kyvon webmail is convenient from locations other than your office, using a mail client (such as OutlookOutlook Express, or Thunderbird) is sufficient for both organizing and maintaining your e-mail.

A short video version of this tutorial is available after the instructions, below.

This tutorial will show you how to create an email account in Thunderbird.

  1. Select tools from the main navigation bar, then Account Settings from the drop-down menu.
  2. Select Add Account. Select Email Account in the New Account Setup window and hit Next.
  3. Enter your name as you would like it to appear in your outgoing mail in the box titled “Your Name.”
  4. Enter the email address for the account you wish to create. Hit Next.
  5. Check your Welcome email for what to enter for your incoming (POP3) mail server. Typically, it will be mail.example.com, of course replacing example.com with your own domain. Enter this information in the Incoming Mail Server (POP3) box. Hit Next.
  6. Enter your account name. Typically, it will be your entire email address, although it will depend on your server configuration. Again, refer to your Welcome email for details. Hit Next.
  7. Give your email account a name, this can be anything you would like- it is for reference only. Hit Next. Hit Finish to complete the process.
  8. The last thing you need to do is configure your SMTP Outgoing Server settings. Select Outgoing Server SMTP from the menu at the left.
  9. Enter your server name. If sending outgoing mail through your hosting account, this will likely be something like mail.example.com. If sending out through your ISP, this will likely be something like smtp.yourISP.com. Again, you will need to refer to your Welcome email for details.
  10. The same applies to Username. Again, we will use the entire email address (just as we did with incoming mail) but you should refer to your Welcome email. Enter this information in the Username box. Hit OK to complete.
  11. Guess what? You’re done. To make sure everything works, try sending yourself an email.

How To Set Up Email in Thunderbird

How-To: Set Up Email in Outlook Express

email

The latest installment in our “How-To” series is a tutorial for setting up an e-mail account in Outlook Express. While utilizing the Kyvon webmail is convenient from locations other than your office, using a mail client (such as Outlook and Outlook Express) is sufficient for both organizing and maintaining your e-mail.

A short video version of this tutorial is available after the instructions, below.

This tutorial will show you how to create an email account in Outlook 2003.

  1. In the main navigation toolbar select Tools->Accounts.
  2. Select Add in the Internet Accounts window. Select Mail from the options provided.
  3. In the Display Name box, enter your name as you would like it to appear in our outgoing email. Hit Next.
  4. Enter the email address for the account you wish to create in the Email Address box. Hit Next.
  5. Check your Welcome email for what to enter for your incoming (POP3) mail server. Typically, it will be mail.example.com, of course replacing example.com with your own domain. Enter this information in the Incoming Mail Server (POP3) box.
  6. If outgoing email is provided in your hosting account, set your SMTP to mail.example.com, of course replacing example.com with your actual domain name. If you are using your ISP for outgoing mail, enter something like smtp.yourISP.com. Check with them for the proper setting. Enter this information in the Outgoing Mail Server (SMTP) box.
  7. Enter your username and email password. Typically, your username will be your entire email address. However, some servers are configured to require only the account name. Check your Welcome email for details. Enter this information in the applicable boxes within the Internet E-Mail Settings (POP3) window. Click Finish to complete the proccess.
  8. Now let’s set your account properties. In the Internet Accounts window, select your account by clicking on the name and select Properties from the navigation at the right.
  9. In the Properties window under the General tab, give your email account a name by entering it into the Mail Account box. It can be anything you would like, it is for your reference only.
  10. Select the Servers tab. Your server will likely require authentication for processing outgoing mail. Again, check your Welcome email. Check the box if it is required.
  11. Select Settings. Unless otherwise specified, you can usually use the same settings as your incoming server as your outgoing server. Select the applicable option and hit OK.
  12. Select the Connections tab. Select the connection you will be using my clicking the check box and choosing your connection from the drop-down menu. Hit OK. Hit Close.
  13. Guess what? You’re done. To make sure everything works, try sending yourself an email.

How to Set Up Email in Outlook Express

[STATUS] 07/14/09 Maintenance Window Has Been Re-scheduled

NOTE: This evening’s Maintenance Window has been rescheduled for Friday, July 17th. Please see details, below.

Maintenance Window Start Date & Time: July 17th, 2009 12:00 AM CT
Maintenance Window End Date & Time:
July 17th, 2009 02:00 AM CT

Impact on Customers: Intermittent loss of connectivity possible during maintenance window.

Scope of Work: Kyvon will be replacing the switching equipment in the core network at our data center located at 900 Walnut. An emergency maintenance window is required to perform the procedure.

Duration: 2 Hours

Please feel free to contact us with any questions or comments via our online support form or via phone at 314-544-0011. Please note: posting in the comments is not an official way to contact Kyvon.

[STATUS] Maintenance Window – July 14th, 2009

Maintenance Window Start Date & Time: July 14th, 2009 12:00 AM CT
Maintenance Window End Date & Time:
July 14th, 2009 02:00 AM CT

Impact on Customers: Intermittent loss of connectivity possible during maintenance window.

Scope of Work: Kyvon will be replacing the switching equipment in the core network at our data center located at 710 Tucker 900 Walnut. An emergency maintenance window is required to perform the procedure. Read more

Postini Services: Threat Advisory

We’d like to provide you with an update on recent the spam attacks which are occurring in our environment.

Our message security vendor has advised us on high volumes of bogus Microsoft downloader and other messages that contain links to download malware. Spammers have created false Microsoft Outlook notifications and Amazon/World Pay confirmations, and added links that prompt users to download a fake update or invoice.

The security service has detected and blocked the vast majority of these attacks, and continues to release protections to stop the new mutations. Their capture rate is over 99%; however, the attack volumes are so large (in the hundreds of millions of messages) that a 1% passthrough rate means that a few messages may end up in your inbox.

For best security practices, if you see any suspect security notifications or messages:
•    Do not deliver these messages from your Message Center or Quarantine Summary.
•    Delete these messages from your inbox.
•    Do not click on any links in the messages.
•    If you need to access any of the services listed in the email, visit the website directly.
Please be assured that our security service considers virus and spam protection as their highest priority, and continues to be on the cutting edge against new spam attacks and tactics

Kyvon Remote Tech Support: More Than Just a Phone Call

phonecallWith the capabilities of remote  access, a support technician is less than a phone call away. Using secure remote-access software, the technician sees what the user sees on his or her screen and, with permission, takes temporary control of the user’s mouse and keyboard.

If your issue can be addressed by utilizing remote support technicians, your company will avoid travel charges and receive faster support. Software updates and maintenance can also be completed from a remote location.

Although remote support might diagnose a hard-drive failure, a new drive can’t be installed over the Internet. That’s why experts recommend that small businesses try to select a tech-support company that offers both on-site and remote support—to avoid the need to repeat tales of repair woes to different technicians.

Kyvon offers their customers both remote and on-site support. Contact a technician for your support issue by calling (314) 544.0011 or submit a support request via our website.

[STATUS] Emergency Maintenance Window – May 22nd, 2009

Maintenance Window Start Date & Time: May 22nd, 2009 04:00 PM CT
Maintenance Window End Date & Time:
May 22nd, 2009 06:00 PM CT

Impact on Customers: Intermittent loss of connectivity possible during maintenance window.

Scope of Work: Kyvon will be replacing the system board in the VMWare server at our data center located at 710 Tucker. The maintenance will affect Hosted Exchange clients on both the WINPSA-03 and LINPSA-04 servers intermittently, and an emergency maintenance window is required to perform the procedure. Read more

How-To: Set Up Email in Outlook 2003

outlook-2003-tutorial

In a new series of “How-To”s, we will provide instructions for setting up email accounts in various mail programs. While utilizing the Kyvon webmail is convenient from locations other than your office, using a mail client (such as Outlook) is sufficient for both organizing and maintaining your e-mail.

The first in this series is a tutorial for setting up an e-mail account in Outlook 2003. A short video version of this tutorial is available after the instructions, below.

This tutorial will show you how to create an email account in Outlook 2003.

  1. In the main navigation toolbar select Tools->Email Accounts.
  2. Select Add a New E-Mail Account in the E-Mail Accounts window. Hit Next.
  3. Typically, you will be creating a POP3 account. In the Server Type window, select POP3. Hit Next.
  4. Read more