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Follow @Kyvon on Twitter

Now customers and friends of Kyvon have yet another way of reaching out to us for support, service, or just a quick chat.

Kyvon is now on Twitter, a microblogging tool that lets you follow the actions/thoughts of others and lets them follow you. You can also find me (@CourtneyChesley) and Bart (@bart_kyvon) for a quick chat or any customer service questions. For more information on Twitter, visit their About Us page.

According to the Official Twitter FAQ:

Twitter is a service for friends, family, and co–workers to communicate and stay connected through the exchange of quick, frequent messages.  People write short updates, often called “tweets”  of 140 characters or fewer.  These messages are posted to your profile or your blog, sent to your followers, and are searchable on Twitter search.

Customer Control Panel: View Support Tickets Online

Did you know? Through the Kyvon Customer Control Panel, you can view you current and past support tickets.

View Support Tickets Online

  1. Login to the Customer Control Panel at Kyvon.com
  2. Select “Tickets” from the Quick Launch Bar
  3. Both your open and closed tickets are located at the bottom of the Support page
  4. Select “View” next to the ticket to view ticket details.
    1. Follow steps 1 and 2 above
    2. In the “Create Ticket” box on the Support page, enter the required information
    3. Click the “Create New Ticket” button at the bottom to send your information to our Support Technicians.
  5. How to Create a Support Ticket