Last week, Kyvon moved to a new billing and customer management system to provide improved access for customers to their Kyvon account and billing information. In addition to billing changes, we added new features for our web hosting customers. Please view a list of changes, below.
- WordPress one-click installation is now available through our new control panel.
- Customers should use the main account contact’s email address (example: email@example.com) to login to their account. If you do not know your password select Forgot Password below the login fields and you will be sent a new password.
- Customers will receive an invoice for Kyvon services via email five days prior to the due date.
- For customers that pay via the automatic monthly credit card draft, payments will be processed one day prior to the due date of the monthly invoice. Customers will receive an automatically generated receipt for these payments via email once it is processed.
If you have any questions regarding these changes or have a billing issue, please contact our Billing Department by either sending an email or calling our office at (314) 544-0011.