Maintenance Window Start Date & Time: Aug. 14th, 2009 11:00 PM CT
Maintenance Window End Date & Time: Aug. 15th, 2009 04:00 AM CT
Impact on Customers: During this maintenance window there is a slight chance of short intermittent losses of internet availability may occur.
Scope of Work: We have identified a possible hardware issue with our backup core switch and will be replacing the suspected hardware at our data center located at 900 Walnut. Due to the redundant configuration of our core network and because this is a backup core switch, there should be very little, to no, impact on the customer. Although the potential for extended downtime exists, we have carefully designed a plan for implementation of these adjustments, and will do everything to ensure that you and your customers feel little or no impact.
Duration: 5 Hours
Please feel free to contact us with any questions or comments via our online support form or via phone at 314-544-0011. Please note: posting in the comments is not an official way to contact Kyvon.