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Hey, Big Spender: How Do You Pay For Your Technology?

In a bind? Need a new server before your current one goes kaput? Check out or tips for paying for the technology that keeps your business in motion. With budgets growing ever smaller and technology needs rising, how do you purchase needed equipment and service without breaking the bank? Think smart.

  • Most larger hardware purchases can be purchased with a lease, giving you a flat monthly payment instead of a large bill, upfront.
  • Have your technician evaluate your network. What do you absolutely need at the moment, and what can wait for better cash flow?
  • Always keep up with repairs and upgrades. Broken or problem equipment only leads to less productivity from your employees. Staying up-to-date with maintenance and repairs avoids that downtime.
  • Purchasing tech time up-front. Some companies offer the option of purchasing “block time” in lieu of the usual break-fix scenario. By purchasing hours in bulk, you can receive discounts off of the hourly rate. Travel fees are usually not charged when you sign up for block time.

[STATUS] Maintenance Window – July 14th, 2009

Maintenance Window Start Date & Time: July 14th, 2009 12:00 AM CT
Maintenance Window End Date & Time:
July 14th, 2009 02:00 AM CT

Impact on Customers: Intermittent loss of connectivity possible during maintenance window.

Scope of Work: Kyvon will be replacing the switching equipment in the core network at our data center located at 710 Tucker 900 Walnut. An emergency maintenance window is required to perform the procedure. Read more

Heat Wave: Network Uptime During a Power Outage

No power = no work? Think again. Businesses must evaluate their infrastructure to decide what systems in they cannot do without in the event of a disaster, and then develop their game plan for eliminating or reducing the opportunity for power failure to affect them. Between battery backups and moving your server off-site into a data center, you have some options.

UPS

Ulitizing a UPS (Uninteruptable Power Supply) within your IT infrustructure is the first step in eliminating single points of failure from power outages and surges. Choosing a UPS for your network is dependent upon the amount of battery backup time required and the power load of the equipment you choose to backup, among other feature options.

Off-Site

Insuring your network is live during the power outage proves useless if your employees cannot access their data. Storing your data off-site allows for remote access to your data by employees, even when your on-site company network is down. When choosing an off-site data center facility, consider whether it provides redundant conditioned power and air, reliable back-up power, security and fire safety to protect all hardware, network pathways and backbone connections. (For more helpful information on how to choose a data center that is right for you, view our Data Center Outsourcing page.)

Postini Services: Threat Advisory

We’d like to provide you with an update on recent the spam attacks which are occurring in our environment.

Our message security vendor has advised us on high volumes of bogus Microsoft downloader and other messages that contain links to download malware. Spammers have created false Microsoft Outlook notifications and Amazon/World Pay confirmations, and added links that prompt users to download a fake update or invoice.

The security service has detected and blocked the vast majority of these attacks, and continues to release protections to stop the new mutations. Their capture rate is over 99%; however, the attack volumes are so large (in the hundreds of millions of messages) that a 1% passthrough rate means that a few messages may end up in your inbox.

For best security practices, if you see any suspect security notifications or messages:
•    Do not deliver these messages from your Message Center or Quarantine Summary.
•    Delete these messages from your inbox.
•    Do not click on any links in the messages.
•    If you need to access any of the services listed in the email, visit the website directly.
Please be assured that our security service considers virus and spam protection as their highest priority, and continues to be on the cutting edge against new spam attacks and tactics

Kyvon Remote Tech Support: More Than Just a Phone Call

phonecallWith the capabilities of remote  access, a support technician is less than a phone call away. Using secure remote-access software, the technician sees what the user sees on his or her screen and, with permission, takes temporary control of the user’s mouse and keyboard.

If your issue can be addressed by utilizing remote support technicians, your company will avoid travel charges and receive faster support. Software updates and maintenance can also be completed from a remote location.

Although remote support might diagnose a hard-drive failure, a new drive can’t be installed over the Internet. That’s why experts recommend that small businesses try to select a tech-support company that offers both on-site and remote support—to avoid the need to repeat tales of repair woes to different technicians.

Kyvon offers their customers both remote and on-site support. Contact a technician for your support issue by calling (314) 544.0011 or submit a support request via our website.

Welcome to the new Kyvon.com

If things look a bit different around here, don’t dismay- you’re in the right place. Today, we launched the new Kyvon.com, complete with a fresh look and user-friendly interface to provide information and access to Kyvon services like never before.

What’s New

post_note 1. News You Can Use : We’ve integrated our blog to bring you up-to-date news and information regarding information technology and your business. Here you will find Status Updates to inform you of any maintenance or changes in our Data Centers, Kyvon news, and much more. To receive notifications of new posts, you can subscribe here.
twitter 2. Twitter + Kyvon : You can now find the @kyvon twitter feed in the footer of the homepage. Follow @kyvon on Twitter for notifications of new posts at Kyvon.com and feel free to contact us via Twitter with your customer service questions.
testimonial 3. Client Focus : A feature previously used in our quarterly newsletter, Business Focus, the Client Focus column is coming to Kyvon.com. In this column, we highlight our customers and their businesses. (If you are currently a Kyvon customer and are interested in being featured in Client Focus, please send us a quick note.)

Questions or comments about our new look? Leave a comment below, or contact us.

Print Green

Is it possible to be eco-friendly in your printing practices?

green

By making simple changes in your current business practices, it is possible to see the greener side of printing. For example, we changed the way we bill our customers from a mailed monthly paper statement to a monthly emailed statement. This small change saves a case of printer paper and envelopes a year, reducing costs for the company providing savings they can pass onto our customers.

  • Multi-Task. Consolidate your fax, printer and copier by purchasing a multi-function printer. By utilizing an all-in-one device, you save on maintenance costs and reduce the amount of equipment that eventually ends up in a landfill.
  • Give it back. Major printer manufacturers have launched aggressive return and recycle programs for consumables. For example, Lexmark converts its recycled cartridges into a wood-like product called eLumber, through a partnership with recycler Close the Loop. And HP uses post-consumer recycled plastics in the production of new ink-jet cartridges.
  • Think before you print. Do you really need all 46 pages of that email chain letter? Think again– do you really need to print that email chain letter? By taking a moment to consider the necessity of printing your document, you could save more paper than you think. If you must print that chain letter, at least print double-sided to save half of the pages you are undoubtedly wasting.

Kyvon Partners With Avaya

This month, Kyvon joined forces with Avaya, the leader in IP Communications technology, to connect you to your customers like never before. By integrating Kyvon-provided installation and support services with advanced corporate communications solutions from Avaya, bringing your company into the next generation of telephony has never been easier. Read more

“B” Seen With Kyvon on The Boulevard

Tonight, join Kyvon and kick off summer in St. Louis on The Boulevard at “B” Seen, an outdoor celebration of fun, live music, drinks and delectable food from the outstanding restaurants of the premier shopping district. Proceeds from this evenings activites benefit the Mid-County Family YMCA.

B Seen on The Boulevard

While you’re there, find the Kyvon booth and step right up for your chance to win one year of free web hosting or a free network evaluation for your business by playing our carnival game.

Located just south of the intersection of Brentwood Blvd. and Clayton Road, The Boulevard is directly across from the Galleria. Visit their website for more information on tonight’s event.

WordPress 2.8 Released

June 11th, WordPress released it’s latest version(2.8), “Baker.” 2.8 brings over 790 bug fixes, faster speed, and a redesigned widget interface. We upgraded to 2.8 this morning without a hitch, and found a familiar dashboard with faster functionality. View the video below to learn more about “Baker,” or simply visit the WordPress release page to download version 2.8.

https://videopress.com/v/Pu3T4X8l